Applications and patient’s rights

- Request for a copy of medical records
- Authorisation to collect medical records
*The completed application must be signed and delivered or sent by post to OOK SPEKTRUM.
Applications sent by email will not be considered. - Patients’ rights
- Children’s rights
For detailed information on patients’ rights, please contact:
1) Office of the Patient Ombudsman
ul. Płocka 11/13
01-231 Warsaw
kancelaria@rpp.gov.pl
fax: (22) 506 50 64
Reception of visitors at the Office of the Patient Ombudsman takes place at:
- Monday – 9.00 a.m. to 6.00 p.m.
- Tuesday – 9.00 a.m. to 3.00 p.m.
- Wednesday – 9.00 a.m. to 3.00 p.m.
- Thursday – 9.00 a.m. to 3.00 p.m.
- Friday – 9.00 a.m. to 3.00 p.m.
2) Dolnośląski Oddział Wojewódzki NFZ (Lower Silesia Regional Branch of the National Health Fund)
ul. Generała Romualda Traugutta 55a
50-416 Wrocław
fax: (71) 797 93 25
Helpline for Patients: 800 190 590
On complaints and requests: skargi@nfz-wroclaw.pl
tel. 71 7979134
On complaints and requests
A complaint can be submitted in writing on the form at the Centre’s registration or sent by e-mail to the Company’s office address: biuro@spektrum.wroc.pl
The director of SPEKTRUM Sp. z o. o. accepts complaints and applications on the first Tuesday of the month from 9:00 a.m. to 11:00 a.m. after arranging a meeting via e-mail: biuro@spektrum.wroc.pl